{
"Customer stories": {
"#PageHeading": {
"title": "ELIMINATE waste & risk: Drive more efficient, cost-effective operations",
"content": "Strip manual effort, reduce run costs, and increase throughput across merchandising, research, supply chain, and industrial operations.",
"cover": "/assets/eliminate/images/cover"
},
"#CustomerStoryTiles": [
{
"category": "DEEP RESEARCH AGENT",
"label": "Multi-step investigation automation for Fortune 500 CPG manufacturer",
"value": "90%",
"excerpt": "time-to-insight",
"#modal": {
"cover": "/media/images/case-studies/pepsico-2",
"title": "Multi-step investigation automation for Fortune 500 CPG manufacturer",
"items": {
"challenge": "High-value strategic decisions were delayed by manual, time-consuming market and competitive research across fragmented data sources.",
"solution": "Developed an autonomous Research Agent capable of multi-step investigations, data synthesis, and automated report generation.",
"impact": "Drastic reduction in research cycle times and enhanced strategic agility through on-demand, deep-dive market intelligence."
}
}
},
{
"logo": "/media/svg/logos/galeries-lafayette",
"category": "SEARCH & MERCHANDISING",
"label": "Vertex AI Search for Commerce + MXP",
"value": "7%",
"excerpt": "total revenue lift",
"#modal": {
"cover": "/media/images/case-studies/galeries-lafayette",
"title": "Vertex AI Search for Commerce + MXP",
"items": {
"challenge": "Luxury retail leader, Galeries Lafayette, struggled with stagnant digital growth and poor product discovery across their high-end catalog.",
"solution": "Deployed Vertex AI Search for Commerce integrated with a custom Merchandising eXperience Platform (MXP) to enable intent-aware search and personalized discovery.",
"impact": "Achieved a 7% total revenue increase, 25% YoY online growth during peak seasons, and an 11% boost in revenue from personalized recommendations."
}
}
},
{
"category": "MULTI-AGENT INTELLIGENCE",
"label": "Multi-agent AI platform for Fortune 500 payments leader",
"value": "$14M",
"excerpt": "estimated annual savings",
"#modal": {
"cover": "/media/images/case-studies/visa",
"title": "Multi-agent AI platform for Fortune 500 payments leader",
"items": {
"challenge": "Fortune 200 payments company needed to automate compliance-sensitive workflows, unify siloed data across sales/marketing/finance, and enable real-time personalized engagement.",
"solution": "Enterprise agentic AI platform powered by Temporal with RAG, guardrails, observability, and multi-agent coordination supporting Customer 360, Supplier 360, and conversational analytics.",
"impact": "$9M–$14M annual savings, reduced data analysis from months to hours, faster S2P cycles, unified client views for smarter selling, and governed foundation for enterprise-scale agent rollout."
}
}
},
{
"category": "SEARCH & CATALOG ENRICHMENT",
"label": "B2B search & catalog enrichment for Fortune 100 food service distributor",
"value": "4%",
"excerpt": "revenue per visitor",
"#modal": {
"cover": "/media/images/case-studies/sysco",
"title": "B2B search & catalog enrichment for Fortune 100 food service distributor",
"items": {
"challenge": "High zero-result rates and inconsistent attributes blocked discovery across a Fortune 100 B2B catalog.",
"solution": "Replaced legacy search with Vertex AI Search for Commerce and Gemini-powered Catalog Enrichment to harmonize attributes and visuals.",
"impact": "11% more add-to-cart events, 4% revenue-per-visitor growth, and 86% of zero results eliminated on key categories."
}
}
}
]
},
"Capabilities": {
"#PageHeading": {
"title": "Eliminate waste building blocks",
"content": "Explore the building blocks behind ELIMINATE: Practical agents, accelerators, and optimization patterns that drive waste out of everyday operations."
},
"#Blocks": [
{
"title": "Merchandising operations",
"excerpt": "Simulate, optimize, and apply merchandising rules consistently across categories and channels.",
"#modal": {
"title": "Merchandising operations",
"excerpt": "Simulate, optimize, and apply merchandising rules consistently across categories and channels.",
"items": [
{
"icon": "/assets/eliminate/svg/icons/merchandising-operations/merchandising-rule-engine",
"title": "Merchandising rule engine",
"excerpt": "Capture assortment, pricing, and promo rules so agents can explain them, simulate outcomes, and apply them consistently across categories, target groups, and channels."
},
{
"icon": "/assets/eliminate/svg/icons/merchandising-operations/planning-and-decision-agents",
"title": "Planning and decision agents",
"excerpt": "Help teams test “what if” scenarios for assortment, price, and promo and summarize expected impact on sales, margin, and inventory."
},
{
"icon": "/assets/eliminate/svg/icons/merchandising-operations/dynamic-view-builder",
"title": "Dynamic view builder",
"excerpt": "Organize products, attributes, and performance metrics by cluster, season, life‑cycle stage, and channel to speed up line reviews and planning cycles."
},
{
"icon": "/assets/eliminate/svg/icons/merchandising-operations/recommendation-orchestrator",
"title": "Recommendation orchestrator",
"excerpt": "Suggest allocation, markdown, and substitution actions that align with business rules, inventory positions, and financial targets."
}
]
}
},
{
"title": "Advanced catalog enrichment",
"excerpt": "Automate catalog hygiene and enrichment for operations-, analytics-, and search-ready product data.",
"#modal": {
"title": "Advanced catalog enrichment",
"excerpt": "Automate catalog hygiene and enrichment for operations-, analytics-, and search-ready product data.",
"items": [
{
"icon": "/assets/eliminate/svg/icons/advanced-catalog-enrichment/autonomous-taxonomy-alignment",
"title": "Autonomous taxonomy alignment",
"excerpt": "Map supplier feeds and messy product data into your retail category hierarchies, attribute models, and channel‑specific standards."
},
{
"icon": "/assets/eliminate/svg/icons/advanced-catalog-enrichment/multimodal-attribute-extraction",
"title": "Multimodal attribute extraction",
"excerpt": "Use images and documents to fill specs, ingredients, materials, usage, compliance flags, and other attributes critical for operations and analysis."
},
{
"icon": "/assets/eliminate/svg/icons/advanced-catalog-enrichment/content-and-data-quality-agents",
"title": "Content and data quality agents",
"excerpt": "Detect missing, inconsistent, or low‑quality product information and trigger enrichment workflows before it impacts search, reporting, or compliance."
},
{
"icon": "/assets/eliminate/svg/icons/advanced-catalog-enrichment/internal-content-generation",
"title": "Internal content generation",
"excerpt": "Draft operational descriptions, handling notes, planogram guidance, and training snippets for store and support teams from core product data."
}
]
}
},
{
"title": "Inventory allocation optimization",
"excerpt": "Dynamically allocate inventory across locations to reduce fulfillment costs and protect your margins.",
"#modal": {
"title": "Inventory allocation optimization",
"excerpt": "Dynamically allocate inventory across locations to reduce fulfillment costs and protect your margins.",
"items": [
{
"icon": "/assets/eliminate/svg/icons/finished_goods_placement",
"title": "Finished goods placement",
"excerpt": "Optimize placement of finished goods across plants, hubs, and 3PL sites to meet customer and channel demand with lower working capital."
},
{
"icon": "/assets/eliminate/svg/icons/constraint_aware_optimization",
"title": "Constraint-aware optimization",
"excerpt": "Incorporate procurement costs, storage limits, and network topology to balance service levels and logistics spend."
},
{
"icon": "/assets/eliminate/svg/icons/proactive_rebalancing",
"title": "Proactive rebalancing",
"excerpt": "Anticipate demand hotspots to reduce emergency transfers, expedite, and make last-minute rebalancing moves."
},
{
"icon": "/assets/eliminate/svg/icons/production_integration",
"title": "Production integration",
"excerpt": "Embed production calendars, MOQ rules, and capacity constraints into repeatable optimization cycles."
}
]
}
},
{
"title": "IoT control tower",
"excerpt": "Create a real-time industrial nerve center across plants, lines, and assets.",
"#modal": {
"title": "IoT control tower",
"excerpt": "Create a real-time industrial nerve center across plants, lines, and assets.",
"items": [
{
"icon": "/assets/eliminate/svg/icons/iot-control-tower/single-operations-nerve-center",
"title": "Single operations nerve center",
"excerpt": "Give operations a real-time view of emerging risks before they impact yield, safety, or service levels."
},
{
"icon": "/assets/eliminate/svg/icons/iot-control-tower/signal-aggregation-layer",
"title": "Signal aggregation layer",
"excerpt": "Aggregate IoT, MES, historian, and supply chain signals into a unified operations layer tracking asset health, line performance, and fulfillment risks."
},
{
"icon": "/assets/eliminate/svg/icons/iot-control-tower/anomaly-and-impact-analytic",
"title": "Anomaly and impact analytics",
"excerpt": "Apply anomaly detection, root-cause analytics, and impact assessment so teams can prioritize issues based on business risk."
},
{
"icon": "/assets/eliminate/svg/icons/iot-control-tower/coordinated-playbook-execution",
"title": "Coordinated playbook execution",
"excerpt": "Help teams and agents trigger playbooks and coordinate responses before issues affect yield, safety, or service levels."
}
]
}
},
{
"title": "Visual process monitoring",
"excerpt": "Use AI video analytics to understand what’s really happening on the line.",
"#modal": {
"title": "Visual process monitoring",
"excerpt": "Use AI video analytics to understand what’s really happening on the line.",
"items": [
{
"icon": "/assets/eliminate/svg/icons/visual-process-monitoring/searchable-factory-video",
"title": "Searchable factory video",
"excerpt": "Make factory video streams searchable and actionable so teams can quickly see what happened on the line."
},
{
"icon": "/assets/eliminate/svg/icons/visual-process-monitoring/real-time-visual-monitoring",
"title": "Real-time visual monitoring",
"excerpt": "Monitor production lines, workcells, and loading areas for flow disruptions, quality escapes, safety violations, and non-compliant procedures."
},
{
"icon": "/assets/eliminate/svg/icons/visual-process-monitoring/visual-operational-fusion",
"title": "Visual-operational fusion",
"excerpt": "Continuously correlate visual signals with operational data to detect anomalies, classify events, and surface root‑cause insights."
},
{
"icon": "/assets/eliminate/svg/icons/visual-process-monitoring/immediate-action-support",
"title": "Immediate action support",
"excerpt": "Provide insights engineers, supervisors, and agents can act on immediately during investigations and corrective actions."
}
]
}
},
{
"title": "Intralogistics optimization",
"excerpt": "Use digital twins and scheduling to continuously improve intralogistics.",
"#modal": {
"title": "Intralogistics optimization",
"excerpt": "Use digital twins and scheduling to continuously improve intralogistics.",
"items": [
{
"icon": "/assets/eliminate/svg/icons/data_driven_intralogistics",
"title": "Data-driven intralogistics",
"excerpt": "Turn every warehouse move into data for smarter layout, routing, and staffing decisions."
},
{
"icon": "/assets/eliminate/svg/icons/digital_twin_simulations",
"title": "Digital twin simulations",
"excerpt": "Model warehouses, staging areas, and material flows to recommend better layouts, slotting, routing, and staffing patterns."
},
{
"icon": "/assets/eliminate/svg/icons/smart_scheduling",
"title": "Smart scheduling",
"excerpt": "Use live and historical operational data to generate and evaluate alternative schedules and intralogistics strategies."
},
{
"icon": "/assets/eliminate/svg/icons/throughput_and_service_optimization",
"title": "Throughput and service optimization",
"excerpt": "Improve throughput, reduce travel time, and protect service levels across intralogistics operations."
}
]
}
}
]
},
"Get your roadmap": {
"#PageHeading": {
"title": "Your ELIMINATE #AXfactor roadmap",
"content": "See how to eliminate waste, cut operating costs, and increase efficiency with Grid Dynamics agentic accelerators."
},
"#RoadmapList": [
"Pinpoint where AI and agentic workflows can reduce manual effort, error rates, and rework",
"Explore solution blueprints, case studies, and demos that show how to remove waste across your value chain"
],
"#HTML": {
"p": {
"html": "Schedule a meeting or leave your details to get your ELIMINATE #AXfactor roadmap.",
"class": "text-paragraph"
}
},
"#RoadmapButtons": true
}
}
{
"Foundation architecture": {
"#PageHeading": {
"title": "The agentic foundation",
"content": "The glue that holds it all together.
Orchestrate thousands of agents simultaneously
The foundation is what transforms a chatbot into a durable agent. Think of it as the central nervous system that sits beneath every Engage, Empower and Eliminate solution in #theAXfactor suite.
While Engage and Empower are the 'Senses,' and Eliminate is the 'Conscience,' the Foundation is the infrastructure that keeps the heart beating and the memory intact, no matter how much the legacy systems push back.
",
"cover": "/assets/foundation/images/cover"
},
"#FoundationLayers": [
{
"title": "Durable execution & workflow resilience",
"excerpt": "Workflows never lose progress. Auto-resume after any failure.",
"#modal": {
"title": "Durable execution & workflow resilience",
"items": {
"problem": "Cloud functions crash. When a multi-step workflow hits a timeout or system failure mid-execution, everything dies and progress is lost.",
"foundation": "Temporal persists workflow state at every step. Crashes become pauses, not failures. Workflows auto-resume from the exact interruption point.",
"result": "100% reliability for long-running tasks. Zero manual restarts. Complete audit trails."
},
"video": {
"poster": "/assets/foundation/images/durable-execution-and-workflow-resilience",
"src": "https://www.youtube-nocookie.com/embed/tCNOg0m6Ss0"
}
}
},
{
"title": "Multi-agent orchestration",
"excerpt": "Coordinate specialist agents. Scale without chaos.",
"#modal": {
"title": "Multi-agent orchestration",
"items": {
"problem": "Complex tasks need multiple specialized agents, but coordinating them without chaos is nearly impossible.",
"foundation": "Workflow pattern orchestration. One orchestration agent delegates to specialists (research, coding, validation), each running as isolated workflows.",
"result": "Massive scale. Agents collaborate in parallel. Failures stay isolated. Each agent optimizes for its domain."
},
"video": {
"poster": "/assets/foundation/images/multi-agent-orchestration",
"src": "https://www.youtube-nocookie.com/embed/cssiRj-L_us"
}
}
},
{
"title": "Human-in-the-loop & resource efficiency",
"excerpt": "Pause workflows for approval. Zero idle compute cost.",
"#modal": {
"title": "Human-in-the-loop & resource efficiency",
"items": {
"problem": "Agents waiting for human approval (hours or days) burn compute resources continuously. Hundreds of pending requests = exploding infrastructure costs.",
"foundation": "Workflows pause completely, consuming zero resources while waiting. Resume instantly when humans respond via any channel.",
"result": "Thousands of workflows wait simultaneously without idle infrastructure spend. State never lost."
},
"video": {
"poster": "/assets/foundation/images/human-in-the-loop-and-resource-efficiency",
"src": "https://www.youtube-nocookie.com/embed/EaEFdh4hHkM"
}
}
},
{
"title": "Rollback & transactional integrity",
"excerpt": "Failed steps auto-undo. System stays consistent.",
"#modal": {
"title": "Rollback & transactional integrity",
"items": {
"problem": "Multi-step processes fail partway through, leaving broken states. Manual cleanup doesn't scale.",
"foundation": "Saga pattern with compensating actions. Every forward step has an \"undo.\" Failures trigger automatic reverse rollback.",
"result": "Predictable failure handling. Automatic rollback to stable states. No orphaned transactions."
},
"video": {
"poster": "/assets/foundation/images/rollback-and-transactional-integrity",
"src": "https://www.youtube-nocookie.com/embed/O7TiFg_WabA"
}
}
},
{
"title": "Observability, cost control & performance",
"excerpt": "Trace every action. Control LLM spend. Maintain SLAs.",
"#modal": {
"title": "Observability, cost control & performance",
"items": {
"problem": "At scale, you lose visibility into execution paths, token consumption, and bottlenecks. Costs and performance spiral out of control.",
"foundation": "Full execution history + OpenTelemetry integration. Every step traced: prompts, tools, latencies, retries, LLM costs, cache hits.",
"result": "Debug any workflow. Optimize performance. Track spending by department. Maintain SLAs at scale."
},
"video": {
"poster": "/assets/foundation/images/observability-cost-control-and-performance",
"src": "https://www.youtube-nocookie.com/embed/zsiKxrbZCxE"
}
}
}
]
},
"Agentic AI Platform": {
"#FoundationDemoPageHeading": {
"title": "Grid Dynamics Agentic AI Platform",
"content": "Build fully customizable agentic solutions on the Grid Dynamics Agentic AI Platform: an open, extensible framework on Google Cloud that lets you tailor every agent, connector, and workflow to your business.",
"video": {
"src": "https://www.youtube-nocookie.com/embed/5wZgPwh_hiw"
}
},
"#FoundationAdvantages": {
"list": [
"Artifact Management",
"Data Connectors",
"Reliable Agent Runtime",
"Agent Builder",
"Agentic Communication Protocol",
"Security & Guardrails",
"Rich Agentic User Interface",
"Secure Access to 1P & 3P Services",
"Omnichannel Access",
"Observability"
],
"items": [
{
"title": "Ship agents faster",
"excerpt": "Accelerate agent development using pre-built platform modules.",
"icon": "/assets/foundation/svg/icons/rocket"
},
{
"title": "Bring your framework",
"excerpt": "Build with any framework or custom architecture — just follow our communication protocol.",
"icon": "/assets/foundation/svg/icons/frames"
},
{
"title": "Native to workflow",
"excerpt": "Interact with agents directly in Slack, Google Docs, or our native platform UI.",
"icon": "/assets/foundation/svg/icons/clipboard"
}
]
},
"#FoundationWorkflow": {
"title": "Native to your workflow",
"excerpt": "Interact with agents directly in Slack, Google Docs, internal tools, or our native platform UI.",
"items": [
{
"title": "Platform UI",
"excerpt": "Rich Agentic UI for any kind of agents.",
"logo": {
"svg": "/assets/foundation/svg/logos/gridkit",
"width": "5rem"
}
},
{
"title": "Messengers",
"excerpt": "Talk to your agent as a team mate — add to your project channel and delegate tasks.",
"logo": "/assets/foundation/svg/logos/slack"
},
{
"title": "Documents",
"excerpt": "Collaboratively generate and edit your documents together with AI Agents.",
"logo": {
"svg": "/assets/foundation/svg/logos/documents",
"height": "1.75rem",
"width": "2rem"
}
},
{
"title": "Internal Tools",
"excerpt": "Embed AI Agents to any of your internal tools."
}
]
}
},
"Get your roadmap": [
{
"#PageHeading": {
"title": "Ready to build an agentic foundation that actually scales?",
"content": "Orchestrate thousands of stateful agents safely and cost-effectively.
See how a robust agentic AI platform, combined with Temporal, becomes the central nervous system for #theAXfactor, powering durable execution, multi-agent orchestration, human-in-the-loop control, and full-stack observability.
"
},
"#RoadmapButtons": true
},
{
"#FoundationRoadmapSidebar": [
{
"category": "DEEP RESEARCH AGENT",
"label": "Multi-step investigation automation for Fortune 500 CPG manufacturer",
"value": "90%",
"excerpt": "time-to-insight",
"#modal": {
"cover": "/media/images/case-studies/pepsico-2",
"title": "Multi-step investigation automation for Fortune 500 CPG manufacturer",
"items": {
"challenge": "High-value strategic decisions were delayed by manual, time-consuming market and competitive research across fragmented data sources.",
"solution": "Developed an autonomous Research Agent capable of multi-step investigations, data synthesis, and automated report generation.",
"impact": "Drastic reduction in research cycle times and enhanced strategic agility through on-demand, deep-dive market intelligence."
}
}
},
{
"category": "MULTI-AGENT INTELLIGENCE",
"label": "Multi-agent AI platform for Fortune 500 payments leader",
"value": "$14M",
"excerpt": "estimated annual savings",
"#modal": {
"cover": "/media/images/case-studies/visa",
"title": "Multi-agent AI platform for Fortune 500 payments leader",
"items": {
"challenge": "Fortune 200 payments company needed to automate compliance-sensitive workflows, unify siloed data across sales/marketing/finance, and enable real-time personalized engagement.",
"solution": "Enterprise agentic AI platform powered by Temporal with RAG, guardrails, observability, and multi-agent coordination supporting Customer 360, Supplier 360, and conversational analytics.",
"impact": "$9M-$14M annual savings, reduced data analysis from months to hours, faster S2P cycles, unified client views for smarter selling, and governed foundation for enterprise-scale agent rollout."
}
}
}
]
}
]
}